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Incident

Delay in Sending Emails from PulseHeberg Client Area

Affected components : Customer area (Operational)

  1. Resolved

    From 00:12 AM last night until 08:10 AM this morning, we experienced a delay in the delivery of emails from the PulseHeberg client area. Some users may not have received emails during this period, or received them late.

    The issue was resolved at 08:10 AM, but the backlog of emails from last night will be gradually delivered throughout the day.

    In the meantime, the emails that were not received can be accessed from the PulseHeberg client area in the “Emails” tab of your client profile.

    We apologize for this issue, which was entirely beyond our control.

Started
Resolved