- Resolved
All affected VPS instances are operational again. The incident is resolved.
The interruption lasted approximately 5 to 12 minutes depending on the virtual server, with slowdowns during the preceding quarter of an hour.
We apologize for the interruption to your services and the inconvenience caused.
- Identified
The host server has restarted. The virtual machines are restarting automatically and progressively.
Services are becoming accessible again as the VPS instances start up. The incident remains open until all services have been restored.
- Identified
The host server is restarting to restore the affected services.
- Identified
Host server mrs1-compute027 has stopped responding. The VPS instances hosted on this server are temporarily unavailable.
- Investigating
We have been experiencing slowdowns since approximately 05:45 (Paris time) on host server mrs1-compute027 in Marseille. VPS instances hosted on this server may experience performance issues.
Service status
All systems operational
Updated
Components
Our datacenters
Operational- 🇫🇷 Paris-Magny (PAR)Operational
- 🇫🇷 Marseille (MRS)Operational
- 🇨🇭 Lausanne-Crissier (QLS)Operational
Our network
Operational- Global IPv4 NetworkOperational
- Global IPv6 networkOperational
- Anti-DDoS protectionOperational
- Optical transport networkOperational
Hosted infrastructures
Operational- Virtual serversOperational
- Zimbra email hostingOperational
- Web hostingOperational
- Baremetal serversOperational
Management tools
Operational- Main websiteOperational
- Customer areaOperational
- Virtual server managementOperational
- Baremetal server managementOperational
- Domain name managementOperational
- DNS managementOperational
- Payment processingOperational
- Transactional emailingOperational
Recent incidents
03/11/2026
No incidents reported.
02/11/2026
No incidents reported.
01/11/2026
No incidents reported.
31/10/2026
30/10/2026
No incidents reported.
29/10/2026
No incidents reported.
28/10/2026
No incidents reported.