Maintenance is now complete. We apologize for the longer service outage than originally planned. We confirm that the Paris network has now been migrated to a new network stack and the concerns noted in recent days should not reoccur in the future. However, we remain vigilant and keep a close eye on the functioning of our network.

We estimate that the service should resume in about 5 minutes. We thank you for your patience and apologize for any inconvenience caused.

We are currently facing difficulties and the outage is lasting longer than expected. Our teams are actively working to complete the operation as soon as possible. We apologize for the inconvenience and thank you for your patience.

We have completed all our initial operations and are now about to start the operation causing an impact on the services with a downtime of 5 to 10 minutes at the Paris Datacenter (PAR). Thank you for your understanding.

We are now beginning the scheduled maintenance to replace the routing infrastructure at the Paris Datacenter (PAR). Thank you for your understanding.

START DATE : April 11, 2023
START TIME : 10:00 PM (CEST)

END DATE : April 11, 2023
END TIME : 11:00 PM (CEST)

SERVICES : Paris Datacenter (PAR)

MAINTENANCE PURPOSE:

Replacement of the routing network infrastructure at the Paris Datacenter (PAR) to address recurring issues

MAINTENANCE DETAILS:

Due to recurring issues with a network device at the Paris datacenter (PAR), we have decided to replace the existing routing network infrastructure with a new one.

RISK OF SERVICE INTERRUPTION:

During this maintenance operation, we expect a single interruption of 5 to 10 minutes in the public network during the maintenance period.

FOR ADDITIONAL INFORMATION:

At any time, you can contact us for further information related to this operation by contacting our support from your client area. We appreciate your understanding and apologize for any inconvenience this may cause.