- Resolved
The very brief incident affecting a compute node in Marseille is now resolved.
Our system automatically failed over the affected VPS to another healthy node, which may have caused an unplanned restart of the guest systems. The affected node was then removed from production in accordance with our procedure.
All affected VPS in the Economy Cloud and Standard Cloud ranges are operational again. In the vast majority of cases, no action is required on the part of customers. However, should an issue persist, we ask affected customers to restart their VPS.
We apologize for the inconvenience.
- Investigating
We are currently investigating an incident affecting a compute node in Marseille. Some VPS on the Economy Cloud and Standard Cloud ranges may be unavailable or experiencing access difficulties.
Our teams are working to restore the affected services as quickly as possible. A further update will be published once we have more information.
- Resolved
The incident affecting the Economy Cloud and Standard Cloud services has now been resolved. The affected VPS servers have been restored.
If your VPS remains inaccessible, we recommend first performing a restart from your customer area.
If the problem persists after this operation, our support team remains available to carry out the necessary checks.
- Investigating
Our teams are still actively working on the incident affecting the Economy Cloud and Standard Cloud services.
Investigations and recovery operations are still ongoing. We will publish a new update as soon as we have additional information.
- Investigating
Since 8:47 PM, we have been experiencing an incident affecting a storage unit within our Marseille data center.
This incident is currently impacting the Economy Cloud and Standard Cloud services hosted on this infrastructure.
Our teams are working to pinpoint the source of the incident and restore access to services as quickly as possible.