PulseHeberg - Delay in Sending Emails from PulseHeberg Client Area – Incident details

Delay in Sending Emails from PulseHeberg Client Area

Resolved
Operational
Started about 2 months agoLasted less than a minute

Affected

Management tools

Operational from 10:12 PM to 10:12 PM

Customer area

Operational from 10:12 PM to 10:12 PM

Updates
  • Resolved
    Resolved

    From 00:12 AM last night until 08:10 AM this morning, we experienced a delay in the delivery of emails from the PulseHeberg client area. Some users may not have received emails during this period, or received them late.

    The issue was resolved at 08:10 AM, but the backlog of emails from last night will be gradually delivered throughout the day.

    In the meantime, the emails that were not received can be accessed from the PulseHeberg client area in the “Emails” tab of your client profile.

    We apologize for this issue, which was entirely beyond our control.