PulseHeberg
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Incident history

March 2025

20/03/2025

Emergency maintenance on multiple dedicated servers at Nice, France datacenter

From 20/03/2025, 20:30 to 20/03/2025, 21:30

  1. Completed

    Closing the maintenance ticket

  2. Completed

    All dedicated servers are back online. The operation is complete.

    We apologize for any inconvenience caused.

  3. In progress

    Maintenance is now in progress

  4. Scheduled

    START DATE: March 20, 2025

    START TIME: 8:30 PM (CET)

    END DATE: March 20, 2025

    END TIME: 9:30 PM (CET)

    SERVICES: Dedicated servers with IDs SD06-109, SD06-124, SD06-129, SD06-137, SD06-131, SD06-111, SD06-125, SD06-103 and SD06-108.

    MAINTENANCE PURPOSE: Replacement of an HPE C7000 chassis

    MAINTENANCE DETAILS: We need to replace a malfunctioning HPE C7000 chassis. This operation requires migrating blade servers from one chassis to another.

    This maintenance is being performed on an emergency basis with short notice. This preventive intervention allows us to address an issue that could lead to extended service interruption.

    IMPACT AND DOWNTIME: A 5-minute service interruption is expected for the dedicated servers with IDs listed above.

    FOR ADDITIONAL INFORMATION: Our support team remains available for any additional information through your client portal. We appreciate your understanding.